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H04002 - My TRAX battery won't hold a charge. Can I change it?

Yes. The rechargeable battery of the TRAX can be removed and replaced fairly easily.

The TRAX's rechargeable battery will provide years of good use if it is well maintained. However, even a well
maintained battery may eventually need to be replaced. Signs that your TRAX's battery needs to be replaced
include:

1. The battery will not charge to its full capacity of 6.4 volts or higher.
2. The battery only holds a charge for a short time under load conditions.
3. The battery discharges faster than normal when the TRAX is off.

If any of these conditions occur with your battery, it should be replaced.
Replacement batteries can be ordered
directly from us through this web site or by
contacting our sales department.

The instructions below are for a TRAX Flex data recorder, but the steps are essentially the same for all TRAX
recorders.
Remove faceplate screws
Disconnect battery connections
Remove battery bracket
Remove old battery and replace with new one
Check voltage level of new battery
Step 1 - Remove Screws from Faceplate
To replace the battery of your TRAX, open the lid of the TRAX and
make sure the unit is turned off. Then, using a screwdriver, remove the
four screws in the corners of the faceplate of the TRAX.






Step 2 - Disconnect current Battery
Next, carefully lift the faceplate up and move it off to the side so that
the battery compartment is fully exposed.

Disconnect the battery wire connections from the black and red
terminals on the battery. When disconnecting, be careful not to pull
directly on the wires, but rather on the connectors themselves.



Step 3 - Remove Battery Bracket
Once the battery wires have been disconnected, use a screwdriver to
remove the four screws from the battery bracket and lift the bracket off.








Step 4 - Remove Old Battery and Replace with new
With the bracket removed, lift out the old battery and replace it with the
new one. When installing the new battery, make sure the battery
terminals are toward the top.

Once the new battery is in place, replace the battery bracket, then
connect the  battery wires of the faceplate to the terminals on the
battery. Replace the faceplate and screw it back down.


Step 5 - Check Voltage
After you have completed the installation of the battery, turn the TRAX
on to make sure it is getting power from the new battery. On the Main
Menu, check the battery voltage of the new battery. If it is 6.1 or lower,
be sure to fully charge it before using it to do a new study.