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S02004 - TRAXPro: Run Time Error occurs when trying to access files using the Open command of
the File menu.

This error generally occurs if the path last used to access files is no longer accessible. This can be caused by
the the path being deleted or renamed, or if the connection to the path, like a network drive, is down.

To correct the problem, start TRAXPro and then go to the Tools menu and select Utilities. (This is only available
with version 1.3 and higher. Download the
latest version if you are using an earlier version.) In the utilities
menu, select Change Data Path and reset the path.