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Software Support - JRead
Welcome to the support page for JRead. This page is your best resource for the
most up-to-date information on the program.
If you do not find an answer to your problem/question, fill out and submit a
support request form.
IMPORTANT: Note that many software-related issues can be resolved simply by
making sure you have the latest version of the program installed. Updates for our
programs are released periodically that contain new features and bug fixes. In
many cases, if you are encountering a problem it may have already been
addressed in an update and you'll only need to install the update to fix your
problem.
Welcome to the support page for JRead. This page is your best resource for the
most up-to-date information on the program.
If you do not find an answer to your problem/question, fill out and submit a
support request form.
IMPORTANT: Note that many software-related issues can be resolved simply by
making sure you have the latest version of the program installed. Updates for our
programs are released periodically that contain new features and bug fixes. In
many cases, if you are encountering a problem it may have already been
addressed in an update and you'll only need to install the update to fix your
problem.
Frequently Asked Questions
What is the current versions of JRead?
The current version of JRead is 2.0.3.
How do I check my version?
When you start JRead, the version number will be listed on the first screen that appears.
How does JRead work with JPDA?
The data you read with JPDA is stored in a temporary file on your PDA. You can read as many data recorders and studies as your
PDA memory allows (normally a lot). Bring the PDA back to the office, put the PDA in the cradle and make sure Active Sync software
is running. Then you run the JRead software on your PC to copy the data from the PDA for processing to either an Excel, ASCII or
TRAXPro format, depending on how the data was collected.
What is the current versions of JRead?
The current version of JRead is 2.0.3.
How do I check my version?
When you start JRead, the version number will be listed on the first screen that appears.
How does JRead work with JPDA?
The data you read with JPDA is stored in a temporary file on your PDA. You can read as many data recorders and studies as your
PDA memory allows (normally a lot). Bring the PDA back to the office, put the PDA in the cradle and make sure Active Sync software
is running. Then you run the JRead software on your PC to copy the data from the PDA for processing to either an Excel, ASCII or
TRAXPro format, depending on how the data was collected.
