If you do not find an answer to your problem/question, fill out and submit a Support Request.
IMPORTANT: Note that many software-related issues can be resolved simply by making sure you have the latest version of the program installed. Updates for our programs are released periodically that contain new features and bug fixes. In many cases, if you are encountering a problem it may have already been addressed in an update and you'll only need to install the update to fix your problem.
Frequently Asked Questions
What is the current version of RACPro?
The current version of the program is 1.1.2
How do I check my version?
To check the version of the program you are running, select Help from the main menu and click on About...
With what operating systems is the program compatible?
RACPro is compatible with Windows XP, Vista, 7, 8 and 10.
My computer does not have a serial port for download. What can I do?
If you do not have a serial port on your computer (or there is a conflict with another device), you can use a USB port by using a USB to Serial Adapter. These devices allow serial peripherals, like the RAC Plus III, to interface with a USB port. More Details.