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Hardware Support
Radar Recorder

These are the currently sold automatic traffic recorders
that use Radar to do a variety of traffic data collection.

If you do not find an answer to your problem/question, fill
out and submit a support request form.
Frequently Asked Questions

What is the difference between the formats of the data that can be collected with a Radar Recorder?
The Radar Recorder has the ability to collect data in three different formats - Volume, Binned or Per Vehicle.

Volume data provides only a volume count of the vehicles recorded. It does not provide Speed or Length Data.

Binned information gets its name from the fact that the Radar Recorder sorts the data as it is recorded in the field and stores the results in a specific numerical bin. In this
format you can collect vehicle speed and\or length information along with volumes.

Per Vehicle data stores speed and length information on every vehicle recorded. This data be used to provide, volume, speed, length and gap information with the TRAXPro
software. Per Vehicle data provides the greatest flexibility in working with your data and as such is the format we recommend for data collection.

Can I download the Radar Recorder directly to my computer?
Yes. In most cases a PDA is used to transfer data from the Radar Recorder in the field and bring it back to the office. However, if you find a need to directly download the Radar
Recorder to your computer without using a PDA, you can do so. Full details...

I want to clear the memory of the Radar Recorder. Can I do that?
Yes, you can clear the memory of the Radar Recorder. Full details...

I want to 'reboot' the Radar Recorder to its factory default settings. Can I do that?
Yes, you can reset the Radar Recorder to its factory default settings. Full details...

I reset my Radar Recorder and a message came up on the PDA saying 'Allow 30 seconds for the Recorder to finish resetting' but it has been well over 30 seconds and it
still has that message. What's up?
This message is meant to tell you to wait 30 seconds. It will not disappear on its own. You simply need to allow 30 seconds to pass then tap 'OK'.

Are there any health issues related to exposure to the Radar Recorder?
There is no current scientific evidence that exposure to K band radar frequency, which is used by the Radar Recorder and other devices like garage door openers and infant
monitors, has any effect on human health. Measurements and analysis of microwave exposures near properly operating radar units have shown that even maximal exposure
levels are well below these recommended safety limits set by national and international standards.

If I setup the Radar Recorder with a check in the box for "Single Lane" what will I get in TRAXPro?
By checking single lane, the Radar Recorder will only detect the lane one vehicles. In normal mode this is the near lane with vehicles approaching the face of the counter.  When
you download this data you will get data for a single direction.  If you process to a volume study, it will have one column for the count, and then the totals column.  Not checking
the Single Lane box in Pocket Collect will leave you with the standard two lane, two direction data.

How do I know which lane is "Direction 1" and which is "Direction 2" in TRAXPro?
When the Radar Recorder is in "Normal" mode, the near lane is "Direction 1."  When in "Reverse" mode the far lane is "Direction 1."  An easy way to keep it straight in your head
is that "Direction 1" is ALWAYS approaching the unit, never receding.

What do the lights on the front of my Radar Recorder mean?
The Near Side, Far Side and Status lights all indicate things related to how the Radar Recorder operates. Full details...
Making Data Collection Easier
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