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Hardware Support
The Scanner - Automatic People Counter
These devices are used to count pedestrians and bicyclists.
A detailed tutorial on how to install and use the Scanner is available for viewing from the Tutorial Demos page of this web
site.
If you do not find an answer to your problem/question, fill out and submit a support request form.
The Scanner - Automatic People Counter
These devices are used to count pedestrians and bicyclists.
A detailed tutorial on how to install and use the Scanner is available for viewing from the Tutorial Demos page of this web
site.
If you do not find an answer to your problem/question, fill out and submit a support request form.
Frequently Asked Questions
How is the Scanner used?
A comprehensive tutorial on the installation, setup and use of the Scanner is available on the Tutorial Demos page.
My computer does not have a serial port for download. What can I do?
The Scanner currently uses a serial (Com) port to download data. However, if you do not have a serial port on your computer (or there is a conflict with another device), you can
use a USB port by using a USB to Serial Adapter. These devices allow serial peripherals, like the Scanner, to interface with a USB port. Full details...
How is the Scanner used?
A comprehensive tutorial on the installation, setup and use of the Scanner is available on the Tutorial Demos page.
My computer does not have a serial port for download. What can I do?
The Scanner currently uses a serial (Com) port to download data. However, if you do not have a serial port on your computer (or there is a conflict with another device), you can
use a USB port by using a USB to Serial Adapter. These devices allow serial peripherals, like the Scanner, to interface with a USB port. Full details...
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| Making Data Collection Easier |
Known Issues & Solutions
S10001 - My PDA is not connecting to my Scanner to download the data via Bluetooth, I get an error saying an unexpected error occurred in JPDA.exe and when I hit the details
button it gives me several lines of code.
S10002 - My PDA is not synching with my PC, what is wrong?
S10001 - My PDA is not connecting to my Scanner to download the data via Bluetooth, I get an error saying an unexpected error occurred in JPDA.exe and when I hit the details
button it gives me several lines of code.
S10002 - My PDA is not synching with my PC, what is wrong?