JAMAR Software Support Request

You are here: Home > S upport > Software Support > Support Request

Home Products Services Downloads Support About JAMAR Contact Us

Software Support Request

If you cannot find an answer to your problem\question in the available documentation, you can request additional
support by filling out and submitting the form below. Most support requests will receive a response the same day
during support office hours, which are 8 AM to 5 PM Eastern Time, Monday to Friday.

If you need immediate assistance, our support personnel can also be reached by phone during our normal
business hours, 8 AM to 5 PM ET. In North America, call 800-776-0940. Outside North America call
+1.215.361.2244. We can also be reached by e-mail at s upport @jamartech.com.

*Name:

*Organization:

*Phone number:

*Email address:

*Required Fields

Select the program for which you are requesting support:

Program Serial Number Version

PETRAPro

TRAXPro

TRAXPDA

PC-Travel

GPS Travel Time

PC-Warrants

WinRAC Plus

JMap

JPDA

Not Required

WinTCT

Not Required

TCU

Not Required

Note that the following programs are no longer supported:
TAS DOS, TAS Plus, TAS for Windows, TAS Lite, IMC, PETRA for Windows, PETRA DOS, PETRA Lite,
PC-Travel DOS, PC-Warrants DOS, Review, WinRAC, ScanPDA. Contact us for upgrade information.

Give a detailed description of the problem\question you have. If you are encountering an error
message, list it exactly as it appears on the computer and describe at what point it occurs.