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Software Support Request
If you cannot find an answer to your problem\question in the available documentation, you can request additional support by filling out and submitting
the form below. Most support requests will receive a response the same day during support office hours, which are 8 AM to 5 PM Eastern Time,
Monday to Friday.

If you need immediate assistance, our support personnel can also be reached by phone during our normal business hours, 8 AM to 5 PM ET. In North
America, call 800-776-0940. Outside North America call +1.215.361.2244. We can also be reached by e-mail at
support@jamartech.com.
*Organization:
*Name:
*Email address:
*Phone number:
*Required Fields
Select the program for which you are requesting support:
Program                        Serial Number                                   Version
PETRAPro
Note that the following programs are no longer actively supported:
TAS DOS, TAS Plus, TAS for Windows, TAS Lite, IMC, PETRA for
Windows, PETRA DOS, PETRA Lite, PC-Travel, PC-Warrants,
Review, WinRAC, WinRAC Plus, ScanPDA, TRAXPDA & JMap.
TRAXPro
RACPro
JPDA
Not Required
JRead
Not Required
Give a detailed description of the problem\question you have. If you are encountering an error message, list it exactly as it appears on the
computer and describe at what point it occurs.
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