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Hardware Support Request
*Organization:
*Required Fields
*Name:
*Phone number:
*Email address:
Select the hardware for which you are requesting support:
Automatic Data Recorders
TRAX I
TRAX I Plus
TRAX Accumulator
TRAX Totalizer
Radar Recorder
TRAX II
TRAX III
TRAX III Plus
TRAX RD
TRAX RD Plus
TRAX Mite
TRAX Apollyon
TRAX Flex HS
TRAX Plus HS
JAMAR Echo
The Scanner
Hand-held Data Recorders
TDC Ultra
TDC-12
TDC-8
DB-400
DB-100
Distance Measuring Instruments
For RAC Distance Measuring Instrument Support Requests, go to RAC Support Request.
Give a detailed description of the problem\question you have. If you are encountering an error
message, list it exactly as it appears and describe at what point it occurs.
Privacy Policy
If you cannot find an answer to your problem\question in the available documentation, you can request additional support by filling out and submitting
the form below. Most support requests will receive a response the same day during support office hours, which are 8 AM to 5 PM Eastern Time,
Monday to Friday.

If you need immediate assistance, our support personnel can also be reached by phone during our normal business hours, 8 AM to 5 PM ET. In North
America, call 800-776-0940. Outside North America call +1.215.361.2244. We can also be reached by e-mail at
support@jamartech.com.
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