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Software Support
WinRAC Plus
Welcome to the support page for WinRAC Plus. This page is your best resource for the most up-to-date information on
the program.
If you do not find an answer to your problem/question, fill out and submit a support request form.
WinRAC Plus
Welcome to the support page for WinRAC Plus. This page is your best resource for the most up-to-date information on
the program.
If you do not find an answer to your problem/question, fill out and submit a support request form.
| Current version: 1.2.0 Download the latest version. Download WinRAC Plus Manual |
Frequently Asked Questions
What is the current version of WinRAC Plus?
The current version of the program is 1.2.0
How do I check my version?
To check the version of the program you are running, select Help from the main menu and click on About WinRAC Plus.
With what operating systems is the program compatible?
WinRAC Plus is compatible with all Windows Operating Systems 98 or higher, including Windows 98, Windows 2000, Windows ME, Windows NT, Windows XP and Windows
Vista.
My computer does not have a serial port for download. What can I do?
All JAMAR equipment that interface with a computer currently use a serial (Com) port to do so. However, if you do not have a serial port on your computer (or there is a conflict
with another device), you can use a USB port by using a USB to Serial Adapter. These devices allow serial peripherals, like JAMAR equipment, to interface with a USB port. Full
details.
I get “Run Time Error 380 Invalid Property value” when I click the “Read survey button on the WinRAC Plus main screen. What's wrong?
There is most likely a problem with your default settings file. To fix this, save any open data and close down WinRAC Plus.
Go to C:\Program Files\JAMAR\WinRAC Plus and delete the file WinRAC Plus.bin, then relaunch the software and try it again.
What is the current version of WinRAC Plus?
The current version of the program is 1.2.0
How do I check my version?
To check the version of the program you are running, select Help from the main menu and click on About WinRAC Plus.
With what operating systems is the program compatible?
WinRAC Plus is compatible with all Windows Operating Systems 98 or higher, including Windows 98, Windows 2000, Windows ME, Windows NT, Windows XP and Windows
Vista.
My computer does not have a serial port for download. What can I do?
All JAMAR equipment that interface with a computer currently use a serial (Com) port to do so. However, if you do not have a serial port on your computer (or there is a conflict
with another device), you can use a USB port by using a USB to Serial Adapter. These devices allow serial peripherals, like JAMAR equipment, to interface with a USB port. Full
details.
I get “Run Time Error 380 Invalid Property value” when I click the “Read survey button on the WinRAC Plus main screen. What's wrong?
There is most likely a problem with your default settings file. To fix this, save any open data and close down WinRAC Plus.
Go to C:\Program Files\JAMAR\WinRAC Plus and delete the file WinRAC Plus.bin, then relaunch the software and try it again.
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