TeamViewer Quick Support

To use JAMAR’s QuickSupport feature, you will need to speak with a JAMAR support representative. When instructed, download the TeamViewer QuickSupport module using the button below. Once open, the QuickSupport module will provide you with an ID and password. When asked, give that info to your JAMAR representative.

Request Support

How It Works

1. Connect with JAMAR Support: Contact a representative first; they must instruct you to download this module.

2. Grant Remote Access: TeamViewer lets your representative view, and optionally control, your screen. Discuss comfort/policy limits.

3. Securing Your Computer: Access is limited. After ending, new access requires a unique ID/password. We verify termination.

Download Module

TeamViewer QuickSupport allows your JAMAR representative to view your computer screen and, in some cases, with your permission, to control your computer. If this concept is against your network policies and/or you are not comfortable with this concept, please let your JAMAR representative know before you provide the ID and password.

After your QuickSupport session ends, your JAMAR representative will verify to you that they no longer have access to your computer. Access cannot be obtained again unless you provide a new ID and password.

DOWNLOAD QUICK SUPPORT